For private clubs
Build your roster through the people who already know them.
For membership offices recruiting founding members or growing an established club. Every prospect is researched and read against your club’s own values, with the member who can make the introduction.
Lena Arlow just sent in an inquiry. What do we know?
Looked up Lena Arlow in Arbiter
An architect on North Quay who designs community workshops. She volunteered at Tern House’s boatbuilding sessions all summer.
Already knows her: Mira Solenne, a member, who worked beside her there.
Interests: small shared meals and outdoor programs; her form adds traditional boat joinery.
Still open: she hasn’t said how often she’d come.
Each point links to its source in your record.
“It’s finding the hidden connections that aren’t obvious online. Vetting that used to take a couple of months now takes two to four weeks, maximum.”
Head of Membership, private golf club in Baja
In the first month: five months of vetting work, done in one.
From a name to a first conversation
Everything the office needs before anyone picks up the phone.
1
Read against your values, not a generic profile
Write down what your club values, once. Every prospect is read against it, with the evidence for each point. The office makes the decision; the record makes it an informed one.
Your club’s values
We value participation in shared activities, considerate hospitality, curiosity across generations and sustained contribution to the surrounding community.
Club fit · Lena Arlow
Shared practical activity
Session records show her working templates, laying out benches and staying for cleanup all summer.
Curiosity across generations
A session note has her asking for a demonstration, then revising her own suggestion.
Contribution to the community
Coastal Path volunteer since 2021; redesigned the tool library’s storage without charge.
Who can introduce Lena Arlow
Volunteered beside her at Tern House through the summer; cleared the signal-station steps together in May.
Coordinated her sessions; both sit on the North Quay Tool Library board.
2
Find the member who can make the introduction
Every prospect is mapped against your members, contacts and events, with what each tie actually is. A founding roster grows fastest through the founders’ own circles.
3
Walk in with something real to talk about
Conversation notes drawn from their record: openers, common ground, and what to hold lightly.
Conversation notes · Lena Arlow
Openers
- Ask how the template rack she reworked with Jonas after the August sessions has held up.
- Ask what surprised her when she tried an unfamiliar marking technique at Tern House.
Common ground
- She and Mira both walk with the Coastal Path Volunteers.
Autumn Launch Supper
Your goals for the evening
Bring the summer boatbuilding volunteers closer to the club, and meet anyone writing about the working waterfront.
Bears on your goals · 4
- Corin Ashdale-Voss · features editor, prize-winning writing on the waterfront
- Lena Arlow · prospect, summer boatbuilding volunteer
- Mira Solenne · member, same sessions
- Jonas Fenwick · coordinated the sessions
4
Know who’s coming to every event
Upload the guest list and say what you want from the evening. Guests you know are read from your record; the rest are looked up. The ones who bear on your goals come first.
Members, not just prospects
Know your members’ ties to each other and to the people you’re recruiting.
Confidential notes
Kept on the record for the office, never used in research.
Bring your list
Import the prospects and members you already track from a spreadsheet.
Works in your tools
Ask in Claude next to your pipeline, or use the dashboard on its own.
How to start
See it first. Then try it on your own prospects.
1
A 30-minute demo
We walk through a demonstration club with you, in Claude and in the dashboard.
2
A pilot on your own people
Your own account, with research included, to try on real prospects and guests. Free of charge.
3
A plan that fits
Plans are sized by how much research your office runs. We’ll set one up from what the pilot showed.